Wednesday, December 17, 2008

Online Student Help Desk

Deanna Thompson has created a valuable resource for students at This website provides answers to most of the questions students have about their online courses. You can link to this website from your Blackboard courses and/or your faculty website so that students know how to find it.

Site highlights include:

  • Quizzes to help access your readiness for distance learning (linked with permission)
  • Instructions for configuring your browser, enabling Java, Cookies and more
  • Blackboard, Microsoft Office 2007 tutorials
  • Links to academic priced software and discounted textbooks
  • Utilities that test plug-ins and Java
  • Best Practices for ensuring success in an online learning environment
  • Known issues regarding Blackboard and/or compatibility problems in other programs
  • And much more

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