http://tinyurl.com/showrhonda and they can record their screen to show me what the problem is. When they're done recording, the site sends me an email telling me the video is ready to be reviewed and who sent it.I took the URL they gave me, and turned it into a tinyurl.com link that is easier to remember. Now whenever anyone is having a problem with their computer, I can just send them my URL at
They've made it very easy to use and dead simple for both the student and the instructor. If a picture is worth a thousand words, a video is worth a million. This is a great resource that I highly recommend.