Wednesday, September 16, 2009

Assignment Upload Error - Update

When faculty or students try to upload an assignment in Blackboard, they may get an error message that says, "Please enter a valid file."

I originally posted about this error on August 12th, but it is affecting so many faculty and students that I am updating this information. This error occurs when using Firefox 3.5 or Chrome browsers. I have heard some reports of it happening with Safari as well.

The solution for now is to use IE 7 or Firefox 3.0. If you already have Firefox 3.5 you will need to uninstall it first. You can then upload Firefox 3.0 from these web pages:

Download for PC

Download for MAC

Please forward this information to any of your colleagues that are using Blackboard, but may not be subscribed to this blog.

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