Monday, November 17, 2008

Is Blackboard Slow?

IS (Information Systems) is trying to get more information about reports that Blackboard is slow. So if you experience Blackboard being slow, please call IS at 619-644-7547 during workdays, or send an email to nights or weekends. They will want to know the answers to the following questions.

Are you using a Mac or a PC?
What browser are you using? (IE 7, IE 6, Firefox 2, Firefox 3, etc.)
Were you on campus or off campus?
If off-campus, were you using dial-up, broadband, something else?
What time did you experience the slowness?
What were you doing at the time?
What did it look like or behave like?

If you get reports from students of problems, please try to gather as much of the above information as you can.

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